Storage Crofton Park Health and Safety Policy
Storage Crofton Park is committed to providing a safe and healthy environment for employees, customers, contractors, visitors, and any other persons who may be affected by our storage and removal activities. We recognise our duty to manage health and safety risks effectively and to continually improve our practices in line with industry standards and applicable legislation.
Policy Aims and Scope
This policy applies to all operations carried out by Storage Crofton Park, including storage facilities, offices, vehicles, and removal services. Our aims are to prevent injury and ill health, protect property, and minimise any negative impact our activities may have on the surrounding community.
We will provide appropriate resources, instruction, and supervision to maintain high standards of health and safety and to encourage a positive safety culture throughout the organisation.
Management Responsibilities
Senior management has overall responsibility for health and safety performance within Storage Crofton Park. Management will:
Ensure that appropriate systems are in place to identify, assess, and control risks associated with storage and removal operations.
Set clear health and safety objectives and review performance regularly.
Provide and maintain safe premises, vehicles, plant, and equipment, ensuring they are suitable for their intended use and inspected as required.
Ensure that employees are given relevant information, instruction, training, and supervision to carry out their work safely.
Consult with employees on health and safety matters and encourage feedback for continuous improvement.
Employee Responsibilities
All employees, including temporary and agency staff, have a duty to take reasonable care of their own health and safety and that of others who may be affected by their actions. Employees are expected to:
Follow all safety instructions, procedures, and safe systems of work issued by Storage Crofton Park.
Use equipment, vehicles, and personal protective equipment correctly and report any defects immediately.
Report accidents, incidents, near misses, and unsafe conditions so they can be investigated and corrective action taken.
Refrain from any behaviour that could compromise safety, including horseplay, misuse of equipment, or working under the influence of alcohol or drugs.
Risk Assessment and Safe Systems of Work
We will carry out suitable and proportionate risk assessments for all significant hazards associated with our storage and removal activities, including manual handling, vehicle movements, loading and unloading, working at height, and handling of customer goods and materials.
Where necessary, written safe systems of work will be developed and communicated to employees. Control measures may include physical safeguards, use of mechanical aids, traffic management, signage, and administrative controls such as training and supervision.
Manual Handling and Safe Lifting
Manual handling is a core part of storage and removal work. To reduce the risk of injury, we will:
Assess manual handling tasks and avoid hazardous lifting where reasonably practicable.
Provide mechanical aids such as trolleys and lifting equipment where appropriate.
Train staff in safe lifting techniques, team lifting, and planning of moves.
Ensure that loads are packed, wrapped, and stacked safely to prevent falls, crush injuries, and damage to property.
Vehicle and Driving Safety
Our vehicles are essential to our removal and storage operations. We will ensure that vehicles are regularly inspected, serviced, and kept roadworthy. Drivers must:
Hold valid licences and be authorised to drive company vehicles.
Carry out basic pre-use vehicle checks and report any defects.
Follow traffic rules, site speed limits, and parking arrangements at all locations.
Secure loads properly before travel to prevent movement and reduce the risk of injury or damage.
Customer and Visitor Safety
We aim to provide a safe and welcoming environment for customers and visitors using our storage facilities or engaging our removal services. To achieve this, we will:
Keep access routes, stairs, and loading areas clear of obstacles and slip or trip hazards.
Provide clear information on site rules and restrictions relating to access, loading, and storage of goods.
Monitor the condition of storage areas and take steps to address any hazards promptly.
Hazardous Substances and Prohibited Items
Certain items and substances present increased risks when stored or transported. Storage Crofton Park will:
Refuse to transport or store items that present unacceptable fire, explosion, chemical, or biological risks, or that are otherwise prohibited.
Provide guidance to customers on items that cannot be accepted or that require special handling.
Ensure that any necessary substances used in our operations are assessed, stored, and handled safely.
Welfare, First Aid, and Emergency Arrangements
We will provide adequate welfare facilities, including access to drinking water, sanitary facilities, and rest areas for employees. First aid arrangements will be established at our premises and in vehicles where appropriate, and employees will be informed of the procedures for obtaining first aid assistance.
Emergency procedures will cover fire, evacuation, accidents, and other foreseeable events. Fire detection, alarms, and extinguishers will be provided and maintained in accordance with assessed needs. Employees will be trained in emergency procedures relevant to their roles.
Training, Information, and Communication
Storage Crofton Park will ensure that all employees receive suitable induction and role-specific health and safety training. Refresher training will be provided when necessary, including when new equipment, procedures, or risks are introduced.
Health and safety information will be communicated through briefings, signage, written instructions, and other appropriate means. Employees are encouraged to raise concerns and suggestions for improvement without fear of reprisal.
Monitoring, Review, and Continuous Improvement
We will monitor our health and safety performance through inspections, audits, incident reporting, and review of working practices. Where deficiencies are identified, corrective and preventive actions will be implemented promptly.
This Health and Safety Policy will be reviewed regularly, and also following significant changes to our operations or relevant legal requirements, to ensure it remains effective and appropriate to the nature and scale of Storage Crofton Park activities.
